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Frequently Asked Questions
Booking a turf is simple! Browse our available turfs, select your preferred date and time slot, and complete the payment. You'll receive an instant confirmation via email and SMS.
We accept bKash, Nagad, Rocket, and all major credit/debit cards. All transactions are secure and encrypted for your safety.
Yes, you can cancel your booking up to 24 hours before the scheduled time for a full refund. Cancellations made within 24 hours may incur a small cancellation fee.
If you're a turf owner, please contact our partnership team at partners@playonturf.com or call our hotline. We'll guide you through the onboarding process and help you start accepting bookings.
Our customer support team is available 24/7 to help you. You can reach us via phone, email, or live chat on our website for immediate assistance.